GIFT CARD

koi Gift Cards never expire and there are no hidden charges or service fees. Gift Card is redeemable toward the purchase of merchandise at koihappiness.com. At the time of purchase, enter the Gift Card code at checkout. The purchase amount will be deducted from your Gift Card balance. Gift Card will not be replaced if lost, stolen or destroyed. Gift Card is not redeemable for cash except where required by law. To check your Gift Card balance, please return to this page or call koi Customer Service at (800) 828.4526.

Where can I purchase a koi gift card?

Digital koi gift cards are available for purchase on our website at koihappiness.com. They are available in denominations of $10 to $250. Purchase koi gift cards here.

Where can I use my koi gift card?

koi gift can be used exclusive on our koihappiness.com website. They cannot be used at independent retailers that sell koi products.

Do koi gift cards expire?

Gift cards purchased on our koihappiness.com website never expire. However, promotional gift cards may be subject to promotional restrictions and expiration dates.

Do you offer physical koi gift cards?

We currently only offer digital koi gift cards. However, it is possible that physical koi gift cards could be available at a future date.

Can gift cards be refunded?

Gift cards are generally not refundable or redeemable for cash except where required by law.